Aside from providing them with your locked vehicle's exact location, you may need to tell a mobile locksmith a couple of other things when you call them. Continue reading if you want to know what these things are.

Tell them if you or someone you're with is vulnerable and you need their services urgently

Most people who find themselves locked out of their vehicles will view this as an urgent matter and will want the mobile locksmith they call to get to their vehicles and unlock them as quickly as possible. However, there are some situations involving locked vehicles that are more urgent than others, and it's important to let the locksmith know if you feel that your situation falls into this category.

For example, if you're with person who is a wheelchair user and you're locked out of your car on a rural road that doesn't have any footpaths where your companion can safely sit in their wheelchair, then you should point this out to the locksmith when you're on the phone with them. If they have other customers who also need their cars unlocked at the same time as you do, they will probably prioritise unlocking your vehicle over these other customers if they feel that your companion might be at risk of getting hit if they have to sit on the road in their wheelchair for too long. Highlighting your circumstances in this way will ensure that the person you're with doesn't come to any harm as a result of your car-key mishap.

Let them know if the lighting conditions are poor in your area

If the lighting conditions in the location where your locked car is situated are particularly poor (for example, if it's extremely foggy or if it's nighttime and the streetlights near your car are broken), then it's a good idea to warn them about this. The reason for this is that the locksmith will find it trickier to use their tools to unlock the vehicle if there isn't enough light in the spot where it's parked, as they won't be able to see the lock very well.

By mentioning this issue to them on the phone, you can give them a chance to arm themselves with whichever light sources they feel they might need (such as a head torch or a wristband LED light) to work in those conditions, which should, in turn, ensure that they are able to quickly provide you with access to your vehicle.